1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Provided voluntarily by you:

• Name
• Email address
• Phone number
• Payment information
• Account login data
• Any information you submit during course enrollment or consultations

1.2 Usage Data

Automatically collected when you access our Services:

• IP address
• Device information
• Browser type
• Cookies and tracking data

Interaction logs (pages visited, clicks, time spent)

1.3 Community & Communication Data

When joining our communities (Discord, Telegram, etc.):

• Username / display name
• Messages you post
• Participation history

1.4 Project & Service Data

When working with AI Lab for development services:

• Business information
• Technical requirements
• Project specifications

2. How We Use Your Information

We use your information to:

• Provide and improve our Services
• Process payments and manage account access
• Deliver educational content, bootcamps, and materials
• Personalize your user experience
• Communicate updates, promotions, and service announcements
• Analyze usage patterns to enhance functionality
• Ensure security and prevent fraudulent activity
• Support community operations and moderation
• Offer customer and technical support

We do not sell your personal information to third parties.

3. Legal Basis for Processing (GDPR Compliance)

We process your information on the following legal grounds:

• Consent – when you voluntarily provide data
• Contract – to fulfill services you have purchased
• Legitimate Interest – improving services, ensuring security

Legal Obligation – compliance with applicable laws

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Recognize returning users
• Improve website performance
• Analyze traffic and user behavior
• Customize content and ads

You can manage or disable cookies through your browser settings.

5. Data Sharing & Disclosure

We may share your information with:

5.1 Service Providers

Third-party vendors assisting with:

• Payment processing
• Analytics
• Email delivery
• Cloud hosting
• Customer support

5.2 Legal Requirements

We may disclose information if required by law, regulation, or government request.

5.3 Business Transfers

In case of merger, acquisition, or asset transfer, user data may be part of the transaction.
We never sell your personal data.

6. Data Retention

We retain your data as long as:

• Your account remains active, or
• Necessary to provide Services, resolve disputes, or meet legal obligations

If you request deletion, we will remove or anonymize your data, unless required otherwise by law.

7. Data Security

We use reasonable technical and organizational measures to protect your data including:

• Encrypted data transmission
• Secure servers and firewalls
• Access control policies
• Regular security audits

However, no method of transmission or storage is 100% secure.

8. International Data Transfers

Your information may be transferred and processed in countries outside your jurisdiction.
We ensure compliance with international data protection standards for such transfers.

9. Children’s Privacy

Our Services are not intended for individuals under 18 unless supervised by a parent or guardian.
We do not knowingly collect personal information from minors.

10. Your Rights (GDPR + Global Standards)

Depending on your region, you may have rights to:

• Access your data
• Correct inaccurate data
• Request deletion (“Right to be forgotten”)
• Restrict processing
• Object to processing
• Withdraw consent
• Request a copy of your data

To exercise your rights, contact us at support@ai-llab.id.

11. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their content or privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
We will notify you of changes by updating the “Last Updated” date at the top of this page.
Continued use of the Services signifies acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
📧 Email: awesome[at]ai-lab.id
🌐 Website: https://ai-lab.id